SECURITY DOCUMENTATION

CrashPlan components may run with elevated privileges, and security products can block, quarantine, or lock CrashPlan files and processes. Appropriate exclusions, allowlisting, and trust relationships help prevent unexpected behavior.

CrashPlan Server Backup requires access to regional CrashPlan Portal, Gateway, and Storage services.

Allow the URLs for the region in which your CrashPlan environment is hosted.

India

Service	URL
Portal	`https://prod-portal-in.crashplan.com/{customername}`
Gateway	`https://prod-in-apig.crashplan.com`
Storage	`*.blob.core.windows.net`

US East (USE)

Service	URL
Portal	`https://prod-portal-use.crashplan.com/{customername}`
Gateway	`https://prod-use-apig.crashplan.com`
Storage	`*.blob.core.windows.net`

UAE

Service	URL
Portal	`https://prod-portal-uae.crashplan.com/{customername}`
Gateway	`https://prod-uae-apig.crashplan.com`
Storage	`*.blob.core.windows.net`

Frankfurt (FFM)

Service	URL
Portal	`https://prod-portal-ffm.crashplan.com/{customername}`
Gateway	`https://prod-ffm-apig.crashplan.com`
Storage	`*.blob.core.windows.net`

Note: Replace {customername} with the customer's CrashPlan tenant or customer name.

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