Several useful reports for Endpoints are available on the Home page.
Data Protection Scorecard
The Data Protection Scorecard report provides a summary of your organization's endpoint backup health over a specified period. It helps administrators evaluate backup coverage, identify unprotected users, and monitor overall data protection compliance.
From the CrashPlan Platform console, click Reports.
Open the Data Protection Scorecard report.
In the Endpoint Backup Policy Name drop-down, select the backup policy you want to review.
Select All to include users from all endpoint backup policies.
In the Data Protection Scorecard for field, enter the number of days for which you want to generate the report (for example, 30 days).
Click View to generate the report.
The report displays the following statistics:
Statistic | Description |
|---|---|
Active Users | Total number of active users in the selected backup policy. |
Users with at least one asset assigned | Number of users who have one or more endpoint devices assigned. |
Users for whom at least one full backup is completed | Number of users whose assigned devices have successfully completed at least one full backup. |
Users without any asset registered | Number of active users who do not have any endpoint device registered for backup. |
Users whose assets had a heartbeat to the server in the last n days | Number and percentage of devices that successfully communicated with the CrashPlan server during the selected reporting period. |
Users whose assets have been protected in the last n days | Number and percentage of users whose devices completed a successful backup during the selected reporting period. |
Additional Actions
Download as – Export the report in the available format for offline analysis or auditing.
Schedules – Create or manage scheduled report generation for automatic delivery.
View – Refresh the report after modifying the policy or reporting period.
The statistics displayed are based on the selected Endpoint Backup Policy and the reporting period specified in the Data Protection Scorecard for field.
Backup Overview
The Backup Overview report provides a summary of endpoint backup status based on the selected backup policy or individual users and assets. It helps administrators identify protected, blocked, and unprotected users and devices.
From the CrashPlan Platform console, click Reports.
Open the Backup Overview report.
Select one of the following report criteria:
Policy Name – Generates the report for the selected endpoint backup policy.
User ID and Asset name – Generates the report for a specific user and endpoint asset.
If Policy Name is selected, choose an Endpoint Backup Policy Name from the drop-down list.
Select All to include all endpoint backup policies.
(Optional) Select any of the following filters:
Include Users without an asset installed – Includes users who do not have an endpoint agent installed.
Include blocked users – Includes users whose accounts are blocked.
Include blocked assets – Includes endpoint devices that are currently blocked.
Click View to generate the report.
The report displays backup information based on the selected criteria and filters.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after changing the selection or filters.
The report results are filtered according to the selected report criteria, endpoint backup policy, and the optional inclusion settings.
Backup History
The Backup History report provides a history of backup activities for users or endpoint assets during a specified date range. This report helps administrators review backup operations, monitor backup trends, and troubleshoot backup-related issues.
From the CrashPlan Platform console, click Reports.
Open the Backup History report.
Select one of the following report criteria:
Policy Name – Generates the report for the selected endpoint backup policy.
User ID and Asset name – Generates the report for a specific user and endpoint asset.
If Policy Name is selected, choose an Endpoint Backup Policy Name from the drop-down list.
Select All to include all endpoint backup policies.
Specify the reporting period:
From – Select the start date.
To – Select the end date.
Click View to generate the report.
The report displays the backup history for the selected policy or user within the specified date range.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after modifying the report criteria or date range.
The report displays backup history only for the selected reporting period and is filtered according to the selected policy or user criteria.
Assets Not Protected
The Assets Not Protected report identifies endpoint assets that have not been successfully protected within a specified number of days. This report helps administrators quickly identify devices that require attention to ensure backup compliance.
From the CrashPlan Platform console, click Reports.
Open the Assets Not Protected report.
From the Endpoint Backup Policy Name drop-down list, select the backup policy to review.
Select All to include assets from all endpoint backup policies.
In the Number of Days field, enter the number of days to use as the reporting period (for example, 30 days).
(Optional) Enable Include assets heard from to include assets that have communicated with the CrashPlan server during the specified period, even if they have not completed a successful backup.
Click View to generate the report.
The report displays endpoint assets that have not been protected during the selected reporting period.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after changing the policy or reporting period.
If all endpoint assets have been successfully protected during the selected period, the report displays No details found.
Users Without Any Assets Protected
The Users Without Any Assets Protected report identifies users whose assigned endpoint assets have not been successfully protected within a specified period. This report helps administrators identify users who may require backup configuration or troubleshooting.
From the CrashPlan Platform console, click Reports.
Open the Users Without Any Assets Protected report.
From the Endpoint Backup Policy Name drop-down list, select the backup policy to review.
Select All to include users from all endpoint backup policies.
In the Number of Days field, enter the reporting period in days (for example, 30 days).
(Optional) Enable Include assets heard from to include users whose assets have communicated with the CrashPlan server during the specified period, even if no successful backup has occurred.
Click View to generate the report.
The report displays users whose assigned endpoint assets have not been successfully protected during the selected reporting period.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after changing the report criteria.
If all users have at least one protected endpoint asset during the selected reporting period, the report displays No details found.
Restore History
The Restore History report provides a history of restore operations performed by users or endpoint assets during a specified date range. This report helps administrators monitor restore activities, verify recovery operations, and support audit and compliance requirements.
From the CrashPlan Platform console, click Reports.
Open the Restore History report.
Select one of the following report criteria:
Policy Name – Generates the report for the selected endpoint backup policy.
User ID and Asset name – Generates the report for a specific user and endpoint asset.
If Policy Name is selected, choose an Endpoint Backup Policy Name from the drop-down list.
Select All to include all endpoint backup policies.
Specify the reporting period:
From – Select the start date.
To – Select the end date.
Click View to generate the report.
The report displays restore operations performed during the selected date range based on the selected policy or user criteria.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after changing the report criteria or date range.
The report displays restore history only for the selected reporting period and is filtered according to the selected policy or user criteria.
Asset Heartbeat Reports
The Asset Heartbeat Report identifies endpoint assets that have not communicated (sent a heartbeat) to the CrashPlan server within a specified number of days. This report helps administrators identify inactive, offline, or disconnected devices that may require investigation.
From the CrashPlan Platform console, click Reports.
Open the Asset Heartbeat Report.
From the Endpoint Backup Policy Name drop-down list, select the backup policy to review.
Select All to include assets from all endpoint backup policies.
In the Assets not heard from in field, enter the number of days (for example, 30 days).
Click View to generate the report.
The report displays endpoint assets that have not communicated with the CrashPlan server during the specified period.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
Schedules – Create or manage scheduled report generation.
View – Refresh the report after changing the report criteria.
If all endpoint assets have communicated with the CrashPlan server within the specified period, the report displays No details found.
Asset Assignment Reports
The Asset Assigned Report provides a list of endpoint assets that are assigned to users. This report helps administrators verify asset assignments, review ownership, and audit endpoint allocation across the organization.
From the CrashPlan Platform console, click Reports.
Open the Asset Assigned Report.
Click View to generate the report.
The report displays all assigned endpoint assets along with their associated user information.
Additional Actions
Download as – Export the report in the available format for auditing or offline analysis.
View – Refresh the report to display the latest asset assignment information.
The report includes only endpoint assets that are currently assigned to users. Unassigned assets are not included in the report.
Download reports for Endpoints
Reports may be downloaded in either PDF or Excel format by selecting the Download as button on the report page and selecting the desired format.
Schedule reports for Endpoints
Clicking Schedule on a report page will bring up the list of schedules for that report. The following information is displayed:
Schedule Name
Schedule Time
Recipient email IDs
Action
Edit schedule
Delete schedule
Creating Report Schedules
Click the Create New Schedule button at the bottom of the page and the Schedule Settings window appears. In addition to the filter criteria for the selected report, the following fields are configurable:
Schedule Name: Enter a name for the schedule to identify it.
Schedule Type
Days: When this option is selected, the report will run every day by default. You can click the Days dropdown menu to select multiple days you want the report to run. Clicking Every Day will select all days. When all days are selected, De Select All appears and can be selected to return to the blank default state.
Months: Select the month(s) you wish the report to run and specify which day of the month the report should run.
Run Once – Select this option to schedule the report for one time. Once selected, click the Run Once field and select the date on which you want to share the report.
Schedule Time: Specify what time the report should run (24hr format).
Administrators: Check the box next to the name of the administrator you wish to send the report to according to the schedule created. You can also select All admins to send to every admin in your organization.
Email reports to: Specify email addresses of additional recipients (who need not be administrators).
Click Save to finalize the new schedule. Note that once a schedule is saved, it will take at least 5 minutes to take effect.
Editing Report Schedules
In the Action column of the schedule list, click Edit to make changes to a desired schedule. You will then be able to adjust any of the fields listed in the Create Schedule section.
Deleting Report Schedules
In the Action column of the schedule list, click Delete to permanently remove a schedule. A confirmation window will appear - click OK to confirm the deletion or cancel.